You can install on as many devices you want but can only have active the number of connections purchased at the same time. Having more active connections than purchased can cause your IP address to be banned.

Using a VPN service is not mandatory for IPTV streaming, as the streaming itself is secure. However, you have the option to further protect your internet connection by using an anonymization service like a VPN, which adds an extra layer of security and prevents tracing.

Since On-Q-TV delivers international programming to your TV via the Internet, no satellite dish is required. Moreover, To qualify, you need a high-speed internet connection of at least 15 Mbps for SD content, 20 Mbps for HD content and 30 Mbps for Ultra HD content.

Unfortunately, due to the nature of our product we CANNOT OFFER ANY REUNDS after purchase has been made. NO EXCEPTIONS!
We strive hard to provide quality stable service. However, we are not in full control of the internet and some interruptions can and will happen.

Yes, we have EPG (Electronic Program Guide).
Note: EPG doesn’t work for all channels/countries.

We activate all new accounts within 4 hours after the invoice is paid

Please perform a restart on your equipment before making troubleshooting.Power off your router, pull the plug for 1 min and power on again. This will clear the cache from your router. Then turn your TV box or Smart TV off, pull the plug for 1 minute and turn and back on. This will clear out all the old cache settings from your router and device and should provide a fresh connection.

If the link is not working, always check the link on PC using the VLC software. If it works it means that there is something wrong on your end.

When typing in your M3U link make sure you are not entering any space and you are not using your M3U link on other devices.
contact us if the link does not work on your PC after troubleshooting.